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Cookies Policy

This Cookies Policy explains how Truewin77 Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, the choices available to you and how they relate to information collected through the website. This policy should be read together with our Privacy Policy and any other applicable website terms.

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1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device or remember information about a visit. Cookies can help a website operate correctly, remember preferences and provide information about how visitors use its pages.

Contents

Some cookies are placed directly by Truewin77 Casino. Other cookies may be placed by service providers or other third parties that support website functions, security, analytics, advertising or communications. Similar technologies may include pixels, tags, local storage and software development tools. These technologies can collect or store information in a way that is similar to cookies.

A cookie does not usually contain information that directly identifies you by name. However, information connected with a cookie may sometimes be linked with other information, such as device details, account information or website activity. Where this occurs, the information will be handled in accordance with applicable privacy requirements and our Privacy Policy.

Types of cookies

  • Session cookies, which are temporary and generally expire when you close your browser.
  • Persistent cookies, which remain on your device for a set period or until they are deleted.
  • First-party cookies, which are set by the website you are visiting.
  • Third-party cookies, which are set by a service or provider operating on or through the website.
  • Essential cookies, which are needed for core website features, security or account functions.
  • Optional cookies, which support preferences, analytics, personalisation or other non-essential purposes.

2. How Truewin77 Casino may use cookies

Cookies and similar technologies may be used for a range of legitimate website and service purposes. The types of cookies used may depend on the pages you visit, the features you use, your device and the choices you make through available cookie controls.

Website operation and account access

Essential cookies may help the website load and function as intended. They may support navigation, account access, session management, transaction steps, form submission and the delivery of requested services. They may also help remember information during a single visit so that you do not need to enter the same information repeatedly.

Security and responsible service delivery

Cookies and related technologies may assist with security monitoring, fraud prevention, abuse detection and the protection of accounts and website systems. They may help identify unusual activity, prevent unauthorised access and support controls designed to meet legal, regulatory and responsible gambling obligations. Disabling essential technologies may affect security features or prevent parts of the website from working.

Preferences and functionality

Some cookies may remember choices such as language, region, display settings, accessibility preferences or cookie consent decisions. These technologies can make later visits more convenient and help provide a more consistent experience across supported devices.

Analytics and website improvement

Analytics technologies may provide information about how visitors use the website, including which pages are viewed, how visitors move between pages, whether pages load correctly and where improvements may be useful. This information is generally used in an aggregated or statistical form to monitor performance, understand visitor behaviour and improve the website.

Communications and relevant content

Where permitted and where appropriate consent has been obtained, optional technologies may help measure the effectiveness of communications or show content that is more relevant to your interests. The use of these technologies may be subject to additional choices, notices or controls. Truewin77 Casino does not use cookies to avoid or replace any legal requirement relating to advertising, age restrictions, identity checks or responsible gambling.

4. Third-party services and information handling

Truewin77 Casino may use third-party providers to help operate, secure, analyse or improve parts of the website. Depending on the services in use, these providers may place or access cookies and similar technologies. They may collect information such as an IP address, browser type, device characteristics, approximate location, pages visited, actions taken, referral information and technical event data.

Third-party providers may process information under their own privacy notices and terms. Their services may change over time, and a provider may use its own cookies for security, measurement or service delivery. You should review the relevant provider information where you want to understand how that provider handles data or offers control over its technologies.

Information collected through cookies may be combined with other information held by Truewin77 Casino where this is necessary for website operation, account administration, security, compliance, customer support, service improvement or another permitted purpose. Any use of personal information is subject to applicable law, our Privacy Policy and the terms that apply to the service.

Truewin77 Casino may retain cookie-related information for as long as reasonably necessary for the purpose for which it was collected, to maintain records, resolve disputes, investigate security matters, meet legal obligations or enforce applicable terms. Retention periods may differ depending on the type of information and the reason it is held.

Information about children

The website and gambling services are intended for adults who meet all applicable age and eligibility requirements. We do not knowingly use cookies to collect information from children for gambling purposes. If you believe a child has provided information through the website, the matter should be raised through the available website support or privacy process.

5. Updates and further information

This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or our information practices. The updated version will be made available on this page, together with a revised effective date where appropriate. You should check this page periodically so that you understand the current approach.

If a change significantly affects how optional cookies are used, you may be shown a new notice or asked to review your preferences where this is required. Continued use of the website after an update may be subject to the updated policy, but any consent will be obtained or managed in accordance with applicable requirements.

For information about personal information, access or correction requests, security, overseas disclosures, retention and privacy rights, please read the Truewin77 Casino Privacy Policy. If you have a question about this Cookies Policy, use the support or privacy contact process made available on the website. Do not send sensitive account, payment or identity information through an unsecured channel unless specifically requested through an authorised process.